Retail Shift Manager

Requirements

• Execute opening, daily, and closing procedures following company policies and operational checklists.
• Lead and support retail associates during assigned shifts, ensuring tasks are completed and standards are met.
• Keep the store clean, organized, and visually appealing throughout the day.
• Monitor equipment and promptly report any maintenance needs.
• Assign daily tasks and ensure proper coverage for smooth operations.
• Maintain compliance with labor regulations, including breaks and meal periods.
• Act as Manager on Duty (MOD) during shifts, handling escalated issues and ensuring everything runs seamlessly.
• Operate POS systems, process transactions accurately, and uphold cash handling and security protocols.
• Monitor inventory, assist with receiving merchandise, and report any discrepancies or shortages.
• Support visual merchandising standards, including planogram execution, seasonal resets, and promotional displays.
• Deliver outstanding customer service, resolve concerns professionally, and inspire the team to meet service goals.
• Train associates on brand standards, operational procedures, and customer engagement techniques.
• Ensure compliance with all safety and health standards and train staff on safety protocols.

Benefits

• Quarterly bonus opportunities
• Hourly pay range: $24.30 – $27.00