Retail Support Specialist

DSI Systems
Traverse City, MI
Category Customer Service
Job Description
Join DSI and work as a Retail Support Specialist, delivering hands-on, frontline support to AT&T customers inside high-traffic national retail environments.

Requirements

  • Strong customer service and communication skills
  • Ability to handle high-stress or escalated situations with professionalism
  • Proficient in multitasking and navigating complex systems
  • Detail-oriented with strong problem-solving abilities
  • Ability to work flexible hours, including evenings, weekends, or holidays as needed

Benefits

  • Competitive starting pay of $26 per hour!
  • Comprehensive training and development programs
  • A supportive and engaging team environment
  • Opportunities for career growth and advancement
  • Medical, Dental, Vision, and Life insurance available after 30 days of employment
  • 401k Plan with employer matching after one year of employment
  • Paid vacation, personal/sick days, and bereavement time after 90 days
  • Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Paid training
  • Advancement opportunities, we prefer to promote from within!
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