Retail Support Specialist

DSI Systems
Hawthorne, CA
Category Retail
Job Description
Join DSI as a Retail Support Specialist to deliver hands-on support to AT&T customers inside high-traffic national retail environments. The role requires strong communication skills, emotional resilience, and ability to remain calm in a dynamic retail setting.

Requirements

  • Strong customer service and communication skills
  • Ability to handle high-stress or escalated situations with professionalism
  • Proficient in multitasking and navigating complex systems
  • Detail-oriented with strong problem-solving abilities
  • Ability to work flexible hours, including evenings, weekends, or holidays as needed

Benefits

  • Competitive starting pay of $26 per hour
  • Comprehensive training and development programs
  • Supportive and engaging team environment
  • Opportunities for career growth and advancement
  • Medical, Dental, Vision, and Life insurance
  • 401k Plan with employer matching
  • Paid vacation, personal/sick days, and bereavement time
  • Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Paid training
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