Role OverviewThe Retail Teller is a frontline representative and the face of Heartland Bank and Trust within the communities we serve. The Retail Teller is an essential, service-oriented part of the retail team and is responsible for efficient and accurate processing of customer transactions. Provides excellent customer experiences while building and developing relationships.
What You Will Do
Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner. Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions. Complete transactions accurately and efficiently, including cash handling. Comply with all policies and procedures to minimize the risk of fraud.
Why It Might Be a Fit
Participate in various retail and bank projects as necessary. H.S. Diploma or GED preferred or equivalent combination of education and experience.
Requirements
- H.S. Diploma or GED preferred or equivalent combination of education and experience.
- Participate in various retail and bank projects as necessary.
- Knowledge of and ability to provide products and services available through the retail banking branch.
- Ability to complete transactions accurately and efficiently, including cash handling.
- Ability to comply with all policies and procedures to minimize the risk of fraud.
Benefits
- Competitive benefits package
- Peace of mind
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