Role OverviewWe are seeking experienced Retail Trade and Operations Professionals to contribute their practical knowledge to advanced AI training and evaluation initiatives. The work combines hands-on retail experience with operational analysis, industry standards, problem-solving, and quality evaluation to help improve the accuracy, reasoning, and practical relevance of advanced AI systems.
What You Will Do
Selected professionals will review realistic retail scenarios, evaluate operational decisions, assess industry-specific workflows, and provide structured expert feedback on AI-generated content.
Why It Might Be a Fit
Ideal candidates will have at least 5 years of hands-on professional experience in retail trade, retail operations, or a directly relevant specialisation, and a strong understanding of retail management, day-to-day business operations, and customer-facing processes.
Requirements
- At least 5 years of hands-on professional experience in retail trade, retail operations, or a directly relevant specialisation
- Substantial practical knowledge of retail workflows, operational procedures, or industry-specific business practices
- Professional experience as a Retail Sales Supervisor, Store Manager, General Manager, Operations Manager, or related retail professional
- Experience in pharmacy operations, retail investigations, loss prevention, or other relevant retail subdomains is also welcomed
- Strong understanding of retail management, day-to-day business operations, and customer-facing processes
- Demonstrated ability to evaluate operational scenarios and identify realistic, effective approaches to practical business problems
- Experience implementing, supervising, or advising on retail operating procedures and industry best practices
- Familiarity with relevant retail compliance requirements, professional standards, and operational responsibilities
- Strong understanding of sales processes, customer service practices, and frontline employee supervision
- Ability to review written descriptions of retail workflows for clarity, accuracy, and practical relevance
- Experience evaluating operational case studies, business procedures, or scenario-based decision-making
- Strong analytical reasoning, critical-thinking, and practical problem-solving capabilities
- Demonstrated ability to identify inconsistencies, incomplete information, and inaccurate operational assumptions
- Excellent written and verbal communication skills, including the ability to explain complex retail processes clearly
- Experience creating operational documentation, training materials, professional feedback, or procedural guidance is advantageous
- Strong attention to detail and commitment to accurate, realistic, and well-structured evaluations
- Experience collaborating with remote or distributed teams is beneficial
- Familiarity with retail management software, technology-driven operational systems, or digital retail platforms is advantageous
- Ability to work independently and provide clear, actionable recommendations based on professional experience
Benefits
- Competitive hourly rate ($40–$70/hour)
- Flexible, remote work arrangement
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