Retail Wireless Sales Specialist

As a Retail Wireless Sales Specialist, you will build relationships with guests, guide them through decisions, and create moments that turn first-time visitors into lifelong customers. You will be part of a team that transforms the retail experience by doing things differently. You will work in a store environment that feels like a living room, with a team that genuinely loves what they do.

What You Will Do

You will go above and beyond to make sure guests have everything they need and nothing they don’t. You will sell devices, plans, and services, translating technology into simple, real-world conversations. You will manage guest appointments, review customer accounts, and recommend the best plans and offers.

Why It Might Be a Fit

You will be a brand ambassador, creating a welcoming and comfortable store environment. You will build meaningful connections with guests, team members, and field leadership. You will have the opportunity for leadership development, skill-building, and career progression.

Requirements

• High school diploma
• Minimum 6 months of retail customer service experience
• Demonstrated ability to meet or exceed sales goals
• Experience operating a POS system with strong attention to transaction accuracy
• Proficient with Microsoft Office (Word, Excel and PowerPoint)
• Flexible availability, including evening and weekends
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Benefits

• Competitive base pay
• Potential for shift differential, overtime and bonus pay
• Bonus eligibility
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program