Retention Representative

Corpay
Brentwood, TN
Category Customer Service
Job Description
We are seeking a Retention Representative to support all customer needs by handling day-to-day client inquiries via inbound and outbound calls, emails, and other communication channels.

Requirements

  • High school diploma: some college preferred
  • 2+ years of customer service and client support experience
  • Reliable, adaptable, and quick to learn new systems and products
  • Skilled in issue resolution, account management, and proactive problem-solving
  • Strong customer care with empathy and focus on client satisfaction
  • Proficient with basic computer applications; typing speed 30+ wpm

Benefits

  • Assigned workspace in Brentwood office
  • Company-issued equipment
  • Formal, hands-on training
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