Returns Coordinator

Block Imaging International, Inc.
Any Location, MI
Job Description
Role Overview

The Returns Coordinator plays a vital role in restoring value by ensuring imaging parts are received, evaluated, and processed with accuracy and care. This role helps maintain the integrity of the supply chain and supports teams who serve healthcare partners around the world.

What You Will Do

Review and validate all return quality claims, communicate with vendors and customers, authorize customer credits, execute and oversee exchange workflows, and analyze and update quarterly quality metrics.

Why It Might Be a Fit

Strengthen Block Imaging’s mission of ‘People Matter’ by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent.

Requirements

  • Strong communication and interpersonal skills
  • Analytical and critical-thinking skills
  • Proficiency in business tools (Excel, Word, Outlook, internet navigation, document organization, and Salesforce360)
  • Ability to work independently and make informed business decisions
  • Process and automation mindset
  • Professionalism and integrity
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