Returns Specialist

Parts Town Careers
Addison, IL
Category Purchasing
Job Description
Parts Town is seeking a Returns Specialist to process customer returns accurately and efficiently. The role involves verifying parts, ensuring they are re-stocked, and resolving discrepancies. The company values integrity, passion, courage, and innovation, offering a supportive workplace culture and a profit-sharing program. They are seeking someone willing to go above and beyond and contribute to a fast-paced environment.

Requirements

  • Exercise judgment to determine the proper action for returned parts, processing returns, warranties, and shipping claims.
  • Unpack and examine returned OEM parts, verifying that the correct parts and quantities are being processed.
  • Work closely with Purchasing and Returns teams to resolve discrepancies.
  • Repair and clean parts ensuring they meet Parts Towns quality standards.
  • Record and update part information into internal systems.
  • Demonstrate strong decision-making and problem-solving skills.
  • Adaptability and thrive within quickly changing environments.
  • Proficiency in Microsoft Office and Outlook
  • Ability to lift up to 40lbs unassisted.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k
  • Employee assistance programs
  • Paid time off
  • Paid sick time off
  • Paid holidays
  • Paid parental leave
  • Professional development opportunities
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