RFC Quality and Process Improvement Supervisor

The RFC Quality and Process Improvement Supervisor is responsible for leading, standardizing, and strengthening quality execution across assigned distribution facilities. This role serves as the primary quality leader for each assigned site and is accountable for ensuring that food safety, quality, audit readiness, corrective action, and continuous improvement expectations are consistently met across both dry and refrigerated/frozen operations.

What You Will Do

Responsibilities include quality leadership and program oversight, SQF, food safety, and regulatory readiness, training and site support, corrective action, RCA, and CAPA management, quality claims, ICARE, and investigation management, data, trending, and continuous improvement, and 3PL and facility partnership.

Why It Might Be a Fit

The ideal candidate will have 3-5+ years of experience in quality assurance, quality control, food safety, warehouse operations, inventory control, distribution, logistics, manufacturing, or a related field, and prior experience leading, training, coaching, or supervising others.

Requirements

• 3-5+ years of experience in quality assurance, quality control, food safety, warehouse operations, inventory control, distribution, logistics, manufacturing, or a related field
• Prior experience leading, training, coaching, or supervising others
• Experience supporting audits, corrective actions, investigations, internal assessments, or compliance programs
• Strong working knowledge of GMPs, Food Safety, Food Defense, sanitation principles, and quality system expectations
• SQF Practitioner certification preferred, or willingness to obtain within a defined timeframe
• Understanding of root cause analysis, corrective and preventive action, verification, validation, and continuous improvement practices
• Ability to interpret audit findings, identify trends, evaluate evidence, and determine whether corrective actions are effective
• Strong analytical skills with the ability to review data from multiple sources and identify patterns, risks, and recurring issues
• Strong verbal and written communication skills, including the ability to document findings clearly and present quality performance to leadership
• Ability to lead and develop a small team while also influencing operational partners outside of direct reporting lines
• Ability to hold others accountable in a constructive, professional, and solutions-oriented manner
• Ability to manage competing priorities across QA, QC, audits, claims, investigations, CAPAs, training, and facility support
• Ability to work effectively across both company-operated and 3PL-managed environments
• Ability to travel between assigned sites and support quality activity across shifts as needed

Benefits

• Base Salary Range: $90,000 - $100,000
• Annual Bonus Program
• Equity
• 401(k) Profit Sharing
• Medical, Dental & Vision
• 120 hours of vacation per year