Risk Operations Specialist

Imprint
Remote, TX
Category Finance
Remote
Job Description
Imprint is a fintech company reimagining co-branded credit cards and financial products, partnering with brands like Rakuten and Booking.com. They are looking for a Risk Operations Specialist to review fraud cases, resolve disputes, and monitor transactions for fraudulent activity. The company focuses on modernizing the payments infrastructure and building a platform for innovative financial products.

Requirements

  • Monitor and action daily applications for account and credit establishment.
  • Action existing account portfolio cases pended into the fraud queue.
  • Monitor live transaction activity to identify high risk transaction activity.
  • Manage and resolve customer dispute claims.
  • Drive improved performance on established Fraud KPI’s.
  • Manage multiple tasks effectively.
  • Strong verbal and written communication skills.
  • Strong analytical skills.
  • Exceptional organization and attention to detail.

Benefits

  • Competitive compensation and equity packages
  • Flexible paid time off
  • Fully covered, high-quality healthcare
  • Access to One Medical and an FSA
  • 16 weeks of paid parental leave
  • Industry-leading technology
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