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Risk Operations Specialist
Imprint
Remote, TX
Category
Finance
Apply for Job
Remote
Job Description
Imprint is a fintech company reimagining co-branded credit cards and financial products, partnering with brands like Rakuten and Booking.com. They are looking for a Risk Operations Specialist to review fraud cases, resolve disputes, and monitor transactions for fraudulent activity. The company focuses on modernizing the payments infrastructure and building a platform for innovative financial products.
Requirements
Monitor and action daily applications for account and credit establishment.
Action existing account portfolio cases pended into the fraud queue.
Monitor live transaction activity to identify high risk transaction activity.
Manage and resolve customer dispute claims.
Drive improved performance on established Fraud KPI’s.
Manage multiple tasks effectively.
Strong verbal and written communication skills.
Strong analytical skills.
Exceptional organization and attention to detail.
Benefits
Competitive compensation and equity packages
Flexible paid time off
Fully covered, high-quality healthcare
Access to One Medical and an FSA
16 weeks of paid parental leave
Industry-leading technology
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