Road Maintenance Advisor

Prime, Inc.
Springfield, MO
Category Customer Service
Job Description
Role Overview

The Road Maintenance Advisor will advise and coordinate the maintenance needs of a fleet of equipment, providing excellent customer service to drivers and working with various departments to reduce downtime and increase fleet productivity.

What You Will Do

Responsibilities include understanding mechanical theory, providing customer service, negotiating vendor rates, generating cost-saving measures, and resolving product and service problems.

Why It Might Be a Fit

The ideal candidate will have mechanical knowledge, customer service skills, and experience with data analysis and Microsoft Office tools.

Requirements

  • Mechanical knowledge and experience
  • Knowledge of the trucking industry
  • Customer service skills
  • Product knowledge
  • Quality focus
  • Problem solving abilities
  • Detail oriented
  • Listening skills
  • Phone skills
  • Conflict resolution
  • Analysis and multi-tasking skills
  • 4-year college degree (preferred)
  • Microsoft Word and Excel knowledge
  • Ability to type 45 WPM
  • Good written and verbal communication skills
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