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Room Attendant - Housekeeping Department
Peregrine Hospitality
Any Location, MA
Category
Hospitality
Apply for Job
Job Description
As a Room Attendant/Housekeeper, you are responsible for cleaning guest rooms and other public areas to uphold the hotel's service standards. You will maintain excellent customer service and positive coworker interactions.
Requirements
Ensure bathrooms are clean and fully stocked with guest supplies.
Ensure beds are properly made with appropriate clean linen and pillow.
Dust and clean walls, windows, inside of sliding door.
Report matters needing maintenance and items that need to be removed from rooms.
Complete special projects of a deep cleaning nature.
Ensure linen cart is stocked with needed supplies and tools.
Vacuum, mop and clean floors.
Anticipate guests' needs, respond promptly and acknowledge all guests service requests.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Remove all dirty terry and linen and replace with clean par to designated layout.
Replace all guestroom items required by SOP and room type.
Remove all trash, dust, debris and foreign particles from furniture, drapes, mini bar, doors, walls and fixtures.
Complete reoccurring projects to ensure rooms are housekeeping department cleanliness.
Refurnishes room with supplies, towels etc. as required.
Return and restock cart at end of shift.
Turn over any lost and found items from guest rooms to the Supervisor.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.
Benefits
Paid Time Off
401k Matching
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