Room Attendant

Island Hospitality Management
Any Location, MA
Category Customer Service
Job Description
Role Overview

The Room Attendant is responsible for the overall cleanliness of the hotel, ensuring guest satisfaction, and meeting product quality standards.

What You Will Do

Provide basic housekeeping duties, ensure rooms are cared for according to brand and IHM standards, and notify supervisors of any damages or disturbances.

Why It Might Be a Fit

The ideal candidate is a highly motivated team player with strong initiative and desire for achievement, able to work well in stressful situations and provide excellent guest service.

Requirements

  • Highly motivated team player with strong initiative and desire for achievement
  • Ability to work well in stressful situations
  • Readily available and approachable for all guests while providing excellent guest service

Benefits

  • Healthcare including Medical, Dental, and Vision Insurance
  • HSA & FSA plans available!
  • Dependent care FSA
  • Identity Theft Protection Insurance
  • Commuter benefits including transit & parking
  • Pet Insurance
  • PTO and Payroll Incentives for Annual Wellness Exams
  • Employee Assistance Program
  • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
  • Paid Sick and Vacation Time
  • Family Leave
  • 401(k) Retirement plan
  • Incentive based bonus program
  • Free room nights at our hotels and employee discounts within your hotel brand
  • Discounts for friends and family within your hotel brand
  • Team Member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
  • Career Growth through our in-house training program with a path personalized to your desired goals
  • Referral bonus program to ANY of our locations
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