Room Attendant

Peregrine Hospitality
Durham, NC
Category Hospitality
Job Description
As a Room Attendant/Housekeeper, you are responsible for cleaning guest rooms and other public areas to uphold the hotel's service standards.

Requirements

  • Ensure bathroom is cleaned and fully stocked with guest supplies.
  • Ensure bed is properly made the with appropriate clean linen and pillow.
  • Dust and clean walls, windows, inside of sliding door.
  • Report matters needing maintenance and items that need to be removed from rooms, such as refrigerators, rollaways and cribs.
  • Complete special projects of a deep cleaning nature.
  • Ensure linen cart is stocked with needed supplies and tools.
  • Vacuum, mop and clean floors.
  • Anticipate guests' needs, respond promptly and acknowledge all guests service requests.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers.
  • Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
  • Remove all dirty terry and linen and replace with clean par to designated layout.
  • Replace all guestroom items required by SOP and room type.
  • Remove all trash, dust, debris and foreign particles from furniture, drapes, mini bar, doors, walls and fixtures.
  • Complete reoccurring projects to ensure rooms are housekeeping department cleanliness
  • Refurnishes room with supplies, towels etc. as required.
  • Return and restock cart at end of shift.
  • Turn over any lost and found items from guest rooms to the Supervisor.
  • Follow 4 Keys service standards, standard operation procedures, and safety standards.
  • Follow safety and security procedures.
  • Work cohesively with co-workers and all departments as part of a team.
  • Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
  • Adhere to attendance and reliability standards.
  • Follow all additional duties as assigned by management.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401k matching
  • Paid time off
  • Vacation days
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