Rooms Assistant Manager

The Rooms Assistant Manager assists in overseeing the Rooms Division, including front office staff, guest services, housekeeping/laundry, and reservations. Duties may also include training, staff development, and scheduling.

What You Will Do

Assist in administrative tasks, answer phones, greet customers, assist with check-in and check-out procedures, make reservations, resolve customer complaints, and represent the hotel brand in a professional manner.

Why It Might Be a Fit

Must possess a professional presentation, outstanding guest services skills, sophisticated verbal & written communication skills, strong interpersonal and problem-solving abilities, and a true desire to satisfy the needs of others in a fast-paced environment.

Requirements

• Minimum of one year previous front office supervisory experience
• Previous experiences in a luxury resort
• Professional presentation
• Outstanding guest services skills
• Sophisticated verbal & written communication skills
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable
• Ability to work a flexible schedule, including Holidays and weekends

Benefits

• Complimentary Employee Meal and Parking
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Account
• Paid holidays, vacation and sick leave
• 401K with Matching
• Employee Stock Purchase Plan
• Educational Reimbursement