Role OverviewThe Rooms Controller is responsible for coordinating room vacancies, express checkouts, and reservation status changes. Works closely with related departments to ensure excellent guest service.
What You Will Do
Ensure guest needs are met, prepare daily agendas, answer phones, and attend pre-shift meetings. Place guest requests, complete back to back reservation extensions, and check in unassigned rooms.
Why It Might Be a Fit
Must be able to work as a Front Desk Clerk as needed, balance room inventory, and meet attendance guidelines.
Requirements
- FOCUS skills
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic math skills and accuracy with handling cash transactions
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) plan
- Paid time off
- Life insurance
- Disability insurance
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