Router

The Router is responsible for producing and maintaining a master record of all routes, providing operating copies daily, and meeting all deadlines relating to schedules set up for the routing process. The role requires excellent customer service skills and the ability to work well under pressure. The Router will also maintain a professional appearance and work area, and exhibit the highest ethical best practices and personal integrity.

What You Will Do

The Router will produce and maintain cost-efficient and timely routes, coordinate with Dispatch to establish route standards for time and miles, and provide excellent customer service when working directly with customers, parents, and employees. The role also involves maintaining a written record of problems related to the routing program and communicating effectively with colleagues and customers.

Why It Might Be a Fit

The ideal candidate will have previous dispatch experience, bi-lingual abilities, and the ability to organize and prioritize time to balance conflicting demands related to customer care and routing. The role requires strong problem-solving skills, the ability to operate two-way and emergency radio systems, and proficiency in Microsoft Office and computerized routing software.

Requirements

• High school diploma or GED
• Previous dispatch experience
• Bi-lingual abilities
• Ability to operate two-way and emergency radio systems
• Proficiency in Microsoft Office and computerized routing software

Benefits

• Medical
• Dental
• Vision
• Basic life insurance coverage
• Holiday pay
• PTO accrual
• Retirement savings plan