Role OverviewThe Service Coordinator will be responsible for the daily dispatch and optimization of the Service Technicians. The SC will work closely with District Operations to ensure efficient utilization of the technician’s time while meeting customer expectations.
What You Will Do
Build efficient service schedules for technicians in supported locations, partner with customer experience team to ensure appropriate jobs and fees are quoted consistently to customers, and lead weekly District Service Planner meetings with district management.
Why It Might Be a Fit
Must have prior experience with technician routing/dispatching, strong interpersonal skills, and customer service skills. Must be analytical and capable of translating data into actionable results.
Requirements
- 3 years’ experience in service technician scheduling and/or logistics
- Propane experience a plus
- Multi-location scheduling experience preferred
- High School diploma required
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