Routing Coordinator

SafeRide Health
San Antonio, TX
Category Customer Service
Job Description
We are looking for an experienced Routing (Dispatch) Coordinator to join our growing team in San Antonio, TX!

Requirements

  • Route and dispatch advance notice and short notice trip request
  • Monitor live trip monitoring dashboards for on-time performance
  • Follow real-time trip recovery processes
  • Ensure trips are routed to the most cost-effective mode of transportation
  • Work closely with transportation providers and healthcare facilities for any real-time issues
  • Monitor for mode of transport errors
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