Role OverviewThe Route Specialist supports the efficient operation of assigned routes, ensuring routes are optimized, customer concerns are addressed promptly, and scheduling needs are managed with accuracy and consistency.
What You Will Do
Plan and organize routes, answer customer calls, monitor service tickets, and respond to emails with urgency and efficiency.
Why It Might Be a Fit
Strong organizational and time-management skills, excellent written and verbal communication, and ability to manage multiple tasks with attention to detail are required.
Requirements
- Strong organizational and time-management skills
- Excellent written and verbal communication
- Ability to manage multiple tasks with attention to detail
- 2 years of Customer service experience (preferably dispatching)
- Familiarity with CRM systems
- Bilingual English and Spanish is a plus
Benefits
- Pay rate $18.00 - $19.00/Hourly
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