Role OverviewThe RV Service Advisor will provide excellent customer service, assist customers in servicing and repairing their vehicles, and maintain a high Customer Service Index (CSI) rating. The role requires strong communication skills, basic computer knowledge, and a clean driving record. The Service Advisor will work in an 8-hour shift, providing customer transportation and performing other duties as assigned.
What You Will Do
The main day-to-day responsibilities of the RV Service Advisor include greeting customers, explaining services, and keeping customers informed throughout the service process. The Service Advisor will also stay up to date on new products and features, and maintain a service customer follow-up system to support repeat and referral business.
Why It Might Be a Fit
The ideal candidate will have a strong focus on providing excellent customer service, a driven personality, and the ability to work within and support internal teams. The Service Advisor will have opportunities for growth and improvement, and will be part of a fast-growing Automotive dealership with a commitment to employee and customer satisfaction.
Requirements
- Strong focus on providing excellent customer service
- Basic knowledge of computer programs
- High school diploma or higher education
- Basic mathematics skills
- Clean driving record & valid driver's license
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
]]>