Sales - On-highway Product Support Rep II

MacAllister Machinery Co., Inc.
Saginaw, MI
Category Sales
Job Description
This position will achieve parts and service profit goals by promoting and selling service programs, preventive maintenance contracts, parts, and additional repair programs within an assigned territory or region for the company’s On-Highway products.

Requirements

  • Develop On-Highway business in the assigned territory and ensures customers are satisfied with the MFC’s performance
  • Promote service capabilities as well as product offerings to current and potential new customers
  • Formulate and develop service-oriented programs that meet the approval of Caterpillar and prove profitable for the Company
  • Maintain order information and establishes credit between the customer and the Company prior to service work being performed
  • Develop and maintain a professional working relationship with Caterpillar, their field representative and all involved personnel to support the service programs and achieve overall goals
  • Initiate and complete reports and other associated paperwork detailing customer calls and sales activities utilizing the CRM
  • Proactively seek, maintain, and renew Customer Value Agreement (CVA) opportunities with new and existing customers
  • Create custom incremental parts and service quotes for customers

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Paid holidays
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