Role OverviewJoin OneCloud as an Account Manager and take ownership of a portfolio of up to 400 small and medium-sized business (SMB) customer accounts, with a focus on retaining and growing revenue.
What You Will Do
Manage a portfolio of up to 400 assigned SMB customer accounts, maintain regular contact to build strong working relationships, and serve as the primary point of contact for sales, service delivery, renewals, and billing-related questions.
Why It Might Be a Fit
This role is a great fit for someone early in their account management or sales career who is eager to build consultative selling skills and grow into a trusted point of contact for their customer base.
Requirements
- Prior experience in sales or account management required; experience in telecom or related field preferred
- Strong interpersonal skills with an interest in building lasting customer relationships
- Developing consultative selling and negotiation skills; comforting following a structured sales process
- Good written and verbal communication skills
- Willingness to learn OneCloud’s products and services in depth
- Organized, detail-oriented, and accountable for follow-through
- Ability to manage a high volume of accounts and prioritize in a fast-paced environment
- Proficiency with Microsoft Office Suite, CRM platforms, and general business software
- Self-motivated with a strong work ethic and ownership mindset
- Valid driver’s license with an acceptable driving record
Benefits
- Comprehensive benefits package including health, dental, vision, and retirement plan
- Competitive compensation structure with performance incentives
- Collaborative and innovative work culture
- Generous paid time off program including vacation, holidays, and personal days
- Professional development opportunities
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