Sales Account Manager

The Sales Account Manager is responsible for developing, maintaining, and growing relationships with customers within the aviation and aerospace industry.

What You Will Do

Manage customer inquiries, quotations, purchase orders, pricing, delivery expectations, and account performance while identifying opportunities to increase sales and strengthen long-term customer relationships.

Why It Might Be a Fit

The ideal candidate will have 3–5 years of sales, account management, business development, or customer service experience, with a strong understanding of sales and account management principles and the ability to develop and maintain long-term professional customer relationships.

Requirements

• Manage and develop relationships with assigned aviation and aerospace customers.
• Serve as the primary point of contact for customer inquiries, quotations, order status, delivery schedules, pricing, and general account requirements.
• Develop a strong understanding of customers' businesses, products, programs, purchasing requirements, and future needs.
• Identify opportunities to grow existing accounts and develop new business within the aviation and aerospace market.
• Prepare and coordinate quotations, pricing proposals, and responses to customer Requests for Quote (RFQs).
• Review customer purchase orders and requirements to ensure pricing, quantities, delivery dates, and commercial terms align with approved quotations and company capabilities.
• Coordinate with Operations, Purchasing, Engineering, Quality, Production, Shipping, Finance, and other departments to support customer requirements.
• Monitor open orders and proactively communicate potential delays, shortages, or other issues affecting customer commitments.
• Maintain regular communication with customers regarding order status, production schedules, deliveries, and other account-related matters.
• Negotiate pricing, delivery expectations, and commercial terms within established company guidelines and approval authority.
• Support resolution of returns, quality concerns, delivery issues, and other customer service matters.
• Maintain accurate customer, opportunity, quotation, and sales activity information within the company's CRM, ERP, or other business systems.
• Develop and maintain knowledge of company products, capabilities, manufacturing processes, and services.
• Participate in customer meetings, business reviews, trade shows, conferences, and industry events as required.
• Support annual sales planning, budgeting, and account-growth initiatives.
• Maintain professional and ethical business relationships with customers and suppliers.
• Perform other duties and special projects as assigned.

Benefits

• Health, Vision & Dental insurance
• 401(k) with company match
• Disability & Life insurance
• Flexible spending accounts
• Paid time off: Vacation, Sick and Holidays