Sales Advisor - Northridge Mall

H&M Group
Salinas, CA
Category Retail
Job Description
Role Overview

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience.

What You Will Do

A typical day will include customer sales & profit, providing excellent customer service, guiding customers through our fashion trends, stories & products, and actively promoting our products to customers.

Why It Might Be a Fit

You'll be passionate about fashion and everything we create in-store, motivated by giving customers a great experience, communicative, creative, and curious, motivated, flexible, decisive, and action-oriented.

Requirements

  • Fashion & Trend Awareness
  • Team & Development
  • Retail Operations/ Visual & Commercial Execution
  • Ability to effectively promote and sell our products to customers
  • Willingness to engage and have conversations with customers to provide excellent service
  • Guide customers through our fashion trends, stories & products in all areas of the store
  • Ability to retain and share your service, fashion and store operations knowledge and skills with colleagues

Benefits

  • Staff discount card
  • H&M Incentive Program – HIP
  • Comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off
  • Community day to serve your local community
  • Employee discount at H&M, & Other Stories, and COS
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