Role OverviewAs a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
What You Will Do
A typical day will include the following responsibilities: customer sales & profit, fashion & trend awareness, team & development, retail operations/visual & commercial execution, and following all H&S guidelines and legal requirements applicable to role and responsibilities.
Why It Might Be a Fit
You should be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
Requirements
- Excellent customer service skills
- Fashion and product knowledge
- Ability to work in a dynamic and collaborative environment
- Experience working with customer service in fashion, retail or other service-related industries
Benefits
- Staff discount card
- H&M Incentive Program – HIP
- Health insurance
- Wellness and family support programs
- Company match retirement plan
- Paid leave programs
- Paid time off
- Community day to serve your local community
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