Role OverviewBig O Sales Advisors perform customer service and sales duties in an accurate and timely manner in accordance with all company programs, policies, and procedures, ensuring proper customer education and follow through on customer maintenance and repairs. They work in an automotive shop environment, handling customer service, sales, and maintenance tasks. The role requires strong verbal communication skills, sales abilities, and the ability to work independently and in a team environment.
What You Will Do
Responsibilities include monitoring customer service areas, hosting waiting customers, handling complaints, inspecting vehicles, promoting sales, preparing sales documentation, conducting sales transactions, managing ticket averages, and supporting store operations. The Sales Advisor must also protect company assets, check-in vendors, receive merchandise, and maintain store appearance.
Why It Might Be a Fit
The ideal candidate is able to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery. They must also have strong sales abilities, ability to perform basic mathematical calculations, and the ability to work with hazardous materials. The role requires a valid driver's license, ability to speak, read, write, and understand the English language, and the ability to meet company requirements.
Requirements
- 18 years of age or older
- Ability to learn new concepts and use technical materials
- Ability to consistently operate a computer and other office productivity machinery
- Strong verbal communication skills
- Sales abilities
- Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages and making change
- Ability to safely operate automatic and manual transmission vehicles
- Availability to work holidays, weekends, and after regular business hours as needed
- Ability and willingness to work with hazardous materials
- Ability to consistently work in outdoor weather conditions
- Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
- Vision, hearing, speech, and the ability to detect odors
- Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
- Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds
- Valid driver's license
- Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
- Ability to meet company requirements including successful pre-employment screenings
- Legal authorization to work in the United States of America
Benefits
- Competitive wages
- Paid time off
- Paid company holidays
- Profit sharing and/or performance incentives
- Health benefits (medical, dental, vision, employee assistance program, and company-paid life insurance)
- 401(k) plan with a company match offering pre-tax and Roth options
- Paid company holidays
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