Sales Advocate

Cricket Wireless
Hobbs, NM
Category Customer Service
Job Description
Role Overview

We are looking for ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, sales representatives who place an emphasis on customer service and retention above all else.

What You Will Do

Customer service, greeting in a friendly & timely manner, creating a positive work environment, being knowledgeable and proactive in learning new promos, price changes, and policy updates, maintaining store cleanliness, stocking accessories, and keeping displays current and compliant to corporate standards.

Why It Might Be a Fit

Competitive drive and confidence to succeed in a fast-paced sales environment, willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.

Requirements

  • High school diploma/GED, or equivalent experience
  • One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
  • Management experience is not required, but preferred for moving further into store management/ownership
  • Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling

Benefits

  • Competitive drive and confidence to succeed in a fast-paced sales environment
  • Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
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