Sales and Management Intern

Buckle
Greenwood, IN
Category Retail
Job Description
The Sales and Management Intern position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales and Management Interns perform a variety of sales, merchandising and operational tasks assigned by store management.

Requirements

  • Greet Guests with a friendly, engaging attitude
  • Answer questions regarding the store and its merchandise
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
  • Demonstrate product utilizing product knowledge and sales education
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
  • Help Guests try on or fit merchandise
  • Check out and bag purchases
  • Prepare merchandise for alterations
  • Knowledgeable of all exchange and return procedures for Guests
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
  • Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect
  • Place Special Orders or call other stores to find desired merchandise
  • Maintain and build good Guest relationships to develop a client based business
  • Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest
  • Consistently maintain high standards, whether or not the Manager is present
  • Teammate Recruiting, Training and Development
  • Visual Merchandise Management
  • Operations
  • Internship Duties
  • Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual
  • Provide weekly reports and progress updates to the Area Manager and District Manager
  • Develop an understanding of Buckle’s products, sales presentation and merchandising process
  • Put knowledge into action by managing a product category – set sales goals, educate teammates and track your own results
  • Lead and motivate the team by tracking the specific department or company tool through Performance Tracker
  • Actively participate monthly in conference calls
  • Take ownership and responsibility for all required assignments within the Internship
  • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
  • Special projects and other duties as assigned

Benefits

  • Teammate Discount
  • Performance Bonuses
  • Employee Assistance Program
  • 401(k)
  • Paid Sick Time
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