Role OverviewThis is a full-time career opportunity based out of our Middletown, DE financial center. The Sales and Service Specialist will provide an exceptional Financial Center customer experience by handling every customer need from service to sales with passion and enthusiasm. The role involves providing customers with a one stop experience to fulfill all of their financial needs from account opening and maintenance to processing transactions.
What You Will Do
Assist clients with teller transactions accurately, drive proactive sales/referral conversations, advance personal knowledge of sales techniques, and provide ongoing support to customers regarding products and services.
Why It Might Be a Fit
The ideal candidate will have a customer-centric approach, be able to foster relationship building conversations with customers, and have a practical knowledge and understanding of digital solutions and technology to support customers and solve problems.
Requirements
- High School Diploma or equivalent
- 1 or more years customer service or sales experience
- 6 to 12 months cash handling experience
Benefits
- medical plans with prescription drug coverage
- flexible spending account or health savings account
- dental and vision insurance
- life insurance
- 401(k) program with employer match
- Employee Stock Purchase Plan
- paid time off programs including holiday pay and paid volunteer time
- disability insurance coverage
- maternity and parental leave
- adoption assistance
- educational assistance
- robust wellness program with financial incentives
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