Role OverviewThe Optical Specialist is a customer-facing role at the heart of the Eyeglass World in-store experience, blending customer connection, optical support, and finishing excellence to deliver consistent, high-quality experiences.
What You Will Do
Deliver warm, confident, and personalized service at every stage of the visit, guide customers through eyewear selection, final fitting, and product education, and ensure customers leave feeling confident in both their eyewear and their experience.
Why It Might Be a Fit
This role requires strong multitasking, time management and organizational skills, clear communication and the ability to educate customers effectively, and the ability to prioritize customer satisfaction at every interaction.
Requirements
- High School Diploma or equivalent
- 1+ year experience in optical, retail, sales, or customer service
- Strong multitasking, time management and organizational skills
- Clear communication and the ability to educate customers effectively
- Ability to prioritize customer satisfaction at every interaction
Benefits
- 401k retirement savings with company match and stock purchase plan
- Paid sick time
- Parental leave
- Employee eyewear discount
- College scholarship program
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