Role OverviewThe Sales Associate is responsible for assisting in the execution of all operational and merchandising functions within the store during their assigned shift, providing excellent customer service to every guest. This role reports to the Store Manager and is based in New York, New York.
What You Will Do
Drive sales to achieve personal and store goals, ensure funds and merchandise are handled per policy, assist with scheduling grassroots events, manage merchandise, and drive marketing initiatives. Provide exceptional customer service, serve as a product knowledge expert, model company values, and drive PLCC for brand loyalty. Assist with merchandising, display maintenance, replenishing floor stock, and maintaining store cleanliness.
Why It Might Be a Fit
This role requires 6–12 months prior retail experience, a high school diploma or equivalent, excellent communication and interpersonal skills, ability to apply retail math, computer skills including POS systems, and a high level of initiative and accountability. The position involves standing for 8–10 hours, lifting up to 30 lbs, and working a flexible schedule including holidays, weekends, and evenings.
Requirements
- High school diploma or equivalent
- 6–12 months prior retail experience
- Excellent communication skills, both written and verbal
- Strong interpersonal skills
- Ability to apply retail math principles
- Excellent computer skills and ability to use a POS system
- High level of initiative and accountability
- Proven ability to be flexible and adapt to the needs of the business
- Detail oriented; consistently meets deadlines
- Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently
- Stand for periods of 8–10 hours a day
- Use ladders or other equipment for store and merchandising maintenance
- Work a flexible schedule to include some holidays, most weekends and/or late evenings
- Minimal travel may be required
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