Sales Associate

Visual Comfort & Co.
Charleston, SC
Category Customer Service
Job Description
Visual Comfort & Co. is seeking a Sales Associate to combine showroom sales with technical project design responsibilities, collaborating with trade and consumer clients to provide comprehensive lighting and shading solutions.

Requirements

  • 3+ years’ experience in retail or showroom sales, ideally in luxury home furnishings, lighting, or building materials; 2+ years in retail lighting strongly preferred.
  • Background in interior design, custom home building products, luxury furnishings, and/or lighting required.
  • High School Diploma required: Bachelor’s degree preferred.
  • Proficient with Microsoft Office Suite; D365 knowledge preferred.
  • Experienced with CRM/ERP systems for client management and project tracking.
  • Project management skills, able to manage client expectations and timelines efficiently.
  • Strong knowledge of product design, including interpreting floor plans and lighting layouts.
  • Technical understanding of lighting specs (color temperature, CRI, lumens, dimming) and control systems (e.g., Lutron, Control4).
  • Skilled in establishing connections with architects, builders, and designers, and representing the brand at industry events.
  • Proficient in preparing proposals, BOMs, and technical documentation.
  • Excellent communication, emotional intelligence, and professionalism in client interactions.
  • Organized, detail-oriented, able to handle multiple projects simultaneously.
  • Stays up-to-date on lighting technologies and participates in ongoing training.
  • Consistently represents Visual Comfort’s brand values and commitment to service.

Benefits

  • Work-Life Balance: Showrooms operate Monday through Friday, 9:00 am to 5:00 pm and Saturday, 10:00 a.m. to 5:00 p.m.; closed on Sundays.
  • Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
  • Paid Time Off: Generous vacation accrual and paid time off policies.
  • Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
  • Compensation: Competitive base salary plus monthly variable.
  • Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
  • Insurance: Company-provided life insurance and short-term disability coverage.
  • Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following
]]>