Sales Associate

Requirements

• Serve as the first point of contact, providing outstanding customer service, exceeding customer expectations, and maintaining a friendly, professional attitude for walk-ins and incoming calls.
• Process sales orders, quotes, pricing requests, and apply payments on customer accounts.
• Responsible for stocking, cleaning, merchandising, and maintaining overall store cleanliness and a safe shopping environment.
• Assists in unloading merchandise that is received in the store.
• Maintain strong knowledge of all product lines available at the store and the ability to provide product information.
• Helps identify new business opportunities by referring potential leads (contractors, builders, developers, homeowners, etc.) to outside sales representatives.
• Responsible for learning and understanding the BisTrack system, including identifying inventory discrepancies, receiving, and POS tasks.
• Ensure effective and timely communication to the store and internal clients, developing and providing action items to improve issues with a sense of urgency.

Benefits

• Monthly Family Dinner Night
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities