Sales Associate

EquipmentShare
Any Location, MI
Category Retail
Job Description
Forge & Build is hiring a Sales Associate to provide exceptional customer service, process sales orders, and maintain a safe shopping environment. The role is critical in assisting and resolving customer issues, and it serves as an excellent opportunity for learning and career growth within the Forge & Build business.

Requirements

  • Serve as the first point of contact, providing outstanding customer service, exceeding customer expectations, and maintaining a friendly, professional attitude for walk-ins and incoming calls.
  • Process sales orders, quotes, pricing requests, and apply payments on customer accounts.
  • Responsible for stocking, cleaning, merchandising, and maintaining overall store cleanliness and a safe shopping environment.
  • Maintain strong knowledge of all product lines available at the store and the ability to provide product information.
  • Helps identify new business opportunities by referring potential leads (contractors, builders, developers, homeowners, etc.) to outside sales representatives.

Benefits

  • Monthly Family Dinner Night
  • Competitive compensation
  • Full medical, dental, and vision coverage for full-time employees
  • Generous PTO + paid holidays
  • 401(k) + company match
  • Tool and boot reimbursements (role dependent)
  • Gym membership stipend + wellness programs (earn PTO and prizes!)
  • Company events, food truck nights, and monthly team dinners
  • 16 hours of paid volunteer time per year — give back to the community you call home
  • Career advancement, leadership training, and professional development opportunities
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