Sales Associate

Rocky's Ace Hardware
Any Location, MA
Category Customer Service
Job Description
Role Overview

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently, and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

What You Will Do

Perform all tasks in the store, including cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment. Work with management team to achieve established sales and productivity goals.

Why It Might Be a Fit

Ability to combine amazing customer service with strong sales skills; assisting in maintaining the good working condition of store equipment; and ensuring each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards.

Requirements

  • Ability to combine amazing customer service with strong sales skills
  • Perform all tasks in the store
  • Work with management team to achieve established sales and productivity goals
  • Assisting in maintaining the good working condition of store equipment
  • Maintain awareness of all promotions and advertisements
  • Accurately and efficiently ring on registers and maintain all cash at registers
  • Maintain orderly appearance of register area and supplies stocked
  • Solicit customers to open an Ace Rewards card
  • Issuing receipts, refunds, credits or change due to customers

Benefits

  • Amazing customer service
  • Opportunity to work with management team to achieve established sales and productivity goals
  • Opportunity to assist in maintaining the good working condition of store equipment
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