Role OverviewAssist patients of Optical Outlets while supporting the Doctor and Office Manager. The role involves providing customer service, managing customer transactions, and assisting with merchandise selection and dispensing eyewear.
What You Will Do
Main responsibilities include greeting customers, explaining the process, assisting with merchandise selection, fitting frames, and dispensing eyewear. You will also solve visual problems, manage customer transactions, and serve as a center of excellence for others.
Why It Might Be a Fit
To be successful in this role, you will need excellent interpersonal and rapport-building skills, effective verbal and written communication skills, and the ability to ask relevant questions to identify customer needs.
Requirements
- One to two years of experience in a related field
- Working knowledge of MS Office package
- Demonstrated ability to successfully perform multiple tasks in a fast-paced environment
- Effective verbal communication skills
- Effective written communication skills
- Excellent interpersonal and rapport-building skills
- Ability to ask appropriate and relevant questions to identify customer needs
- Proven problem-solving, negotiations, and decision-making skills
Benefits
- Bonuses and commissions
- Eligible benefits (visit opticaloutlets.com/careers for more information)
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