Sales Associate

Azadea Group
Baltimore, MD
Category Customer Service
Job Description
Sales Associate responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.

Requirements

  • Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
  • Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
  • Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping to prevent security risks and thefts.
  • Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
  • Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.
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