Role OverviewSales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project.
What You Will Do
Key Responsibilities: Ensures Customer Satisfaction, Following Home Depot’s GET Model of customer service, Actively seek customers throughout the store and escort customers to appropriate merchandise, Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise, Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them, Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need, Educate customers about the whole project, Using empowerment program when necessary to satisfy customers, Execute daily stock maintenance: all products signed, displayed, and clean
Why It Might Be a Fit
If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Sales Associates are focused on customer service and finding and solving customer needs.
Requirements
- High School Diploma or equivalent
- 1 to 2 years Retail or Trade experience an asset
Benefits
- Dental insurance
- Vision insurance
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