Sales Consultant

Now Optics
Grand Forks, ND
Category Customer Service
Job Description
Role Overview

As a Sales Consultant at Stanton Optical, you will create an easy and memorable experience for patients and customers by assisting them throughout our unique sales process. You will be responsible for greeting patients, identifying their needs, and providing promotional products and services. You will also troubleshoot and resolve customer complaints, and ensure brand standards are met in the lab area.

What You Will Do

Your day-to-day responsibilities will include greeting patients, identifying their needs, providing promotional products and services, troubleshooting and resolving customer complaints, and ensuring brand standards are met in the lab area. You will also be responsible for executing simple customer repairs, assembling lenses into frames, and ensuring customer orders are delivered accurately and on time.

Why It Might Be a Fit

We are looking for self-motivated individuals who are passionate about outstanding customer/patient care and eager to share that passion with others. You will have the ability to multitask, prioritize, and be flexible with changing business needs in a team environment. You will also have the skills necessary to communicate effectively with a diverse group of people.

Requirements

  • 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment
  • Ability to multitask, prioritize, and be flexible with changing business needs in a team environment
  • Skills necessary to communicate effectively with a diverse group of people
  • High school diploma or equivalent required

Benefits

  • Medical, dental, and prescription drug coverage
  • Company-paid life and short-term disability coverage
  • Free eyeglasses
  • Identity theft protection
  • Pet insurance
  • Paid time off that increases with seniority
  • Professional development and promotion opportunities
  • Employee recognition programs
  • Employee Assistance Program (EAP)
  • Friends and Family discounts on our products
  • Competitive variable compensation opportunities and commission on sales
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