Sales Consultant

Now Optics
Greenville, SC
Category Customer Service
Job Description
Role Overview

The Sales Consultant creates an easy and memorable experience for patients and customers by assisting them throughout the sales process to fulfill their eyewear needs. They work in a dynamic, fast-paced environment and are responsible for attaining sales goals while complying with company and local policies and procedures.

What You Will Do

The Sales Consultant will greet patients and customers, identify their needs, provide promotional products and services, and assist them in choosing eyewear that fits their budget and eye care needs. They will also troubleshoot and resolve customer complaints, and ensure brand standards are met.

Why It Might Be a Fit

The Sales Consultant will work with an amazing team, enjoy great benefits, and have opportunities for professional development and promotion. They will also have the ability to multitask, prioritize, and be flexible with changing business needs in a team environment.

Requirements

  • 1+ year of proven track record of delivering outstanding customer service
  • Ability to multitask, prioritize, and be flexible with changing business needs
  • Skills necessary to communicate effectively with a diverse group of people
  • High school diploma or equivalent required
  • Passion for outstanding customer/patient care
  • Schedule flexibility

Benefits

  • Medical, dental, and prescription drug coverage
  • Company-paid life and short-term disability coverage
  • Free eyeglasses
  • Identity theft protection
  • Pet insurance
  • Paid time off that increases with seniority
  • Professional development and promotion opportunities
  • Employee recognition programs
  • Employee Assistance Program (EAP)
  • Friends and Family discounts on products
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