Role OverviewThe Sales Consultant will create an easy and memorable experience for patients and customers in a dynamic and fast-paced environment. They will assist patients in choosing eyewear that fits their budget and eye care needs, troubleshoot problems, and resolve customer complaints.
What You Will Do
The Sales Consultant will greet patients, identify their needs, provide promotional products and services, and execute simple customer repairs. They will also assemble lenses into frames, edge stock lenses, and ensure customer orders are delivered accurately and on time.
Why It Might Be a Fit
The ideal candidate will have a proven track record of delivering outstanding customer service, exceeding sales goals, and multitasking in a fast-paced retail environment. They will be passionate about customer/patient care, flexible with changing business needs, and able to communicate effectively with a diverse group of people.
Requirements
- 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment
- Ability to multitask, prioritize, and be flexible with changing business needs in a team environment
- Skills necessary to communicate effectively with a diverse group of people
- High school diploma or equivalent required
- Passion for outstanding customer/patient care
- Schedule flexibility
Benefits
- Medical, dental, and prescription drug coverage
- Company-paid life and short-term disability coverage
- Free eyeglasses
- Identity theft protection
- Pet insurance
- Paid time off that increases with seniority
- Professional development and promotion opportunities
- Employee recognition programs
- Employee Assistance Program (EAP)
- Friends and Family discounts on products
- Competitive variable compensation opportunities and commission on sales
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