Sales Coordinator - Remote

The Remote Sales Coordinator, Critical Power plays an important role in maintaining good customer relationships by acting as an extension of the field sales force. This role requires excellent organizational and communication skills along with the ability to deliver high standards of customer service. The Sales Coordinator will act as a liaison between Customer Care Managers, Engineering, Accounting and Customers to ensure all orders meet Concentric standards.

What You Will Do

Navigate the ERP system to input orders, generate reports and manage order status. Translate customer purchase orders and requests into sales orders and vendor purchases. Communicate acknowledgements of order placement and expected delivery dates. Collaborate with the engineering department to ensure the technical specifications of each order meet customer needs.

Why It Might Be a Fit

This role requires strong communication, problem-solving, and analytical skills. The ability to organize one's own work and work independently, with limited supervision, is also essential. The Sales Coordinator will work collaboratively with other departments toward the greater good of the organization.

Requirements

• Minimum Associate Degree from an approved two-year college or university.
• Two (2) years of related experience and/or training with technical products within ERP systems.
• Proficiency in Microsoft Office including Excel and Word.
• Some accounting background experience/knowledge is helpful.
• Strong communication, problem-solving, and analytical skills.
• Ability to organize his/her own work and work independently, with limited supervision.
• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
• Ability to work collaboratively with other departments toward the greater good of the organization.
• Ability to adapt to a fast-changing environment.
• Must have attention to detail with an eye for accuracy.
• Capable of identifying and completing critical tasks independently with a sense of urgency.

Benefits

• Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
• Three medical plan options with employer premium contribution that start on day one.
• Employee paid dental and vision insurance that starts on day one.
• Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
• Medical and dependent care Flexible Spending Accounts (FSA) available.
• Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
• Company 401K plan with 100% match on the first 4% of employee contributions.
• 8 paid holidays.
• Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
• Employee paid accident, critical illness, and hospital indemnity insurance.
• Employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
• Training and mentoring – Learn from our experts in the industry.
• Advancement opportunities.