Sales Coordinator

Crescent Hotels & Resorts
Greenville, SC
Category Customer Service
Job Description
The Sales Coordinator plays a crucial role in the hotel's success by serving as a link between the front office and the sales team. This position assists with reservations/rooming lists for groups and meetings, managing room blocks, and ensuring effective communication with the hotel team to meet the expectations of sales clients.

Requirements

  • Be one of the first points of contact for incoming sales calls, responding quickly and professionally to all internal partners and external customers.
  • Deliver clear and concise communication representative of Crescent Hospitality via all avenues of communication.
  • Demonstrate excellent time management, self-motivation, proactive planning, and organizational skills with a keen focus on detail.
  • Complete assigned tasks and responsibilities, including managing room blocks, entering rooming lists, client notifications, group resumes, and billing details.
  • Learn and use sales systems and conceptual sales processes, understanding the hotel's sales strategies.
  • Participate in internal meetings, conference calls, and training communications required for the position.
  • Work collaboratively to foster teamwork and make decisions that align with hotel goals.
  • Perform any other duties as assigned.
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