Role OverviewThe Sales Counselor assists families with funeral selections and attends services. Leads are generated through a combination of walk-ins, inbound calls, and proactive lead generation and prospecting. This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property, and merchandise.
What You Will Do
Assist families with funeral selections, attend services, and generate leads through walk-ins, inbound calls, and proactive lead generation and prospecting.
Why It Might Be a Fit
The ideal candidate will possess a valid driver's license, strong attention to detail, problem-solving skills, and strong verbal, written, and interpersonal communication skills.
Requirements
- High school diploma or equivalent required
- Some additional education preferred in a related area such as Business, Marketing, and/or Sales
- 1 year of sales experience preferred
- Valid driver's license
- Proficiency in MS Office (Microsoft Excel and Outlook)
- Experience working in a CRM (lead management system preferred)
- Strong attention to detail
- Problem-solving skills
- Strong verbal, written, and interpersonal communication skills
- Strong organizational and planning skills in a fast-paced environment
- Ability to maintain a high level of discretion and confidentiality when handling sensitive information
Benefits
- Medical, Dental, Vision, Life, AD&D, and STD Insurance
- Tuition Reimbursement
- Anniversary Award for each year of service
- Career Advancement and Training - Aspiring Managers Program
- Everstory Cares - Employee Assistance Fund
- Legend Award Program
- Funeral and Cemetery Benefits
- Employee Referral Bonus
- 401k with Company Match
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