Role OverviewThe Sales Counselor assists families with funeral selections and attends services. Leads are generated through a combination of walk-ins, inbound calls, and proactive lead generation and prospecting. The Sales Counselor sells pre-need and at-need funeral services and inventory as well as cemetery services, property, and merchandise.
What You Will Do
The Sales Counselor will attend services, assist families with funeral selections, and sell pre-need and at-need funeral services and inventory as well as cemetery services, property, and merchandise.
Why It Might Be a Fit
This position requires strong attention to detail, problem-solving skills, and verbal, written, and interpersonal communication skills. The Sales Counselor must also maintain a high level of discretion and confidentiality when handling sensitive information.
Requirements
- High school diploma or equivalent required
- 1 year of sales experience preferred
- Valid driver's license and access to a personal vehicle
- Proficiency in MS Office (Microsoft Excel and Outlook)
- Experience working in a CRM (lead management system preferred)
- Strong attention to detail and problem-solving skills
- Strong verbal, written, and interpersonal communication skills
- Strong organizational and planning skills in a fast-paced environment
- Ability to maintain a high level of discretion and confidentiality
Benefits
- Medical, Dental, Vision, Life, AD&D, and STD Insurance
- Tuition Reimbursement
- Anniversary Award for each year of service
- Career Advancement and Training - Aspiring Managers Program
- Everstory Cares - Employee Assistance Fund
- Legend Award Program
- Funeral and Cemetery Benefits
- Employee Referral Bonus
- 401k with Company Match
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