Sales Counselor

Everstory Partners
Greenwood, IN
Category Customer Service
Job Description
Role Overview

The Sales Counselor assists families with funeral selections and attends services. Leads are generated through a combination of walk-ins, inbound calls, and proactive lead generation and prospecting. This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property, and merchandise.

What You Will Do

Assist families with funeral selections, attend services, and generate leads through walk-ins, inbound calls, and proactive lead generation and prospecting.

Why It Might Be a Fit

Must possess a valid driver's license, access to a personal vehicle, and proficiency in MS Office. Strong attention to detail, problem-solving skills, and verbal, written, and interpersonal communication skills are required.

Requirements

  • High school diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales.
  • 1 year of sales experience preferred.
  • Must possess a valid driver's license and access to a personal vehicle.
  • Proficiency in MS Office (Microsoft Excel and Outlook) required.
  • Experience working in a CRM (lead management system preferred).
  • Strong attention to detail with problem-solving skills.
  • Strong verbal, written, and interpersonal communication skills.
  • Strong organizational and planning skills in a fast-paced environment.
  • Ability to maintain a high level of discretion and confidentiality when handling sensitive information.

Benefits

  • Medical, Dental, Vision, Life, AD&D, and STD Insurance
  • Tuition Reimbursement
  • Anniversary Award for each year of service
  • Career Advancement and Training - Aspiring Managers Program
  • Everstory Cares - Employee Assistance Fund
  • Legend Award Program
  • Funeral and Cemetery Benefits
  • Employee Referral Bonus
  • 401k with Company Match
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