Role OverviewThe Sales Counselor assists families with funeral selections and attends services. Leads are generated through a combination of walk-ins, inbound calls, and proactive lead generation and prospecting. This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property, and merchandise.
What You Will Do
Assist families with funeral selections, attend services, and generate leads through walk-ins, inbound calls, and proactive lead generation and prospecting.
Why It Might Be a Fit
Must possess a valid driver's license, access to a personal vehicle, and proficiency in MS Office. Strong attention to detail, problem-solving skills, and verbal, written, and interpersonal communication skills are required.
Requirements
- High school diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales.
- 1 year of sales experience preferred.
- Must possess a valid driver's license and access to a personal vehicle.
- Proficiency in MS Office (Microsoft Excel and Outlook) required.
- Experience working in a CRM (lead management system preferred).
- Strong attention to detail with problem-solving skills.
- Strong verbal, written, and interpersonal communication skills.
- Strong organizational and planning skills in a fast-paced environment.
- Ability to maintain a high level of discretion and confidentiality when handling sensitive information.
Benefits
- Medical, Dental, Vision, Life, AD&D, and STD Insurance
- Tuition Reimbursement
- Anniversary Award for each year of service
- Career Advancement and Training - Aspiring Managers Program
- Everstory Cares - Employee Assistance Fund
- Legend Award Program
- Funeral and Cemetery Benefits
- Employee Referral Bonus
- 401k with Company Match
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