Role OverviewThe Sales Floor Department Supervisor leads and enables a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
What You Will Do
The Sales Floor Department Supervisor is responsible for customer-facing activities, non-customer-facing activities, and store safety. They must supervise associates in other departments, as needed, to meet the demands of the store.
Why It Might Be a Fit
The Sales Floor Department Supervisor must have broad product knowledge and the ability to engage associates and customers across departments. They must also communicate upward to keep management informed of concerns, issues, praises, and morale.
Requirements
- High School Diploma or equivalent
- 3 years of experience in a retail environment
- 1 year of experience in customer service
- 1 year of experience supporting the unique needs of Pro customers
- Experience providing direction or supervision to teams
- Experience supporting or participating in the process of training, mentoring and developing associates
- Experience working cross-functionally
- Experience using Microsoft Office Suite
- Ability to obtain sales related licensure or registration as may be required by law
Benefits
- Dental insurance
- Vision insurance
- Paid holidays
- Vacation time
- Sick leave
- Health insurance
- 401(k) or retirement plan
- Life insurance
- Disability insurance
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