Role OverviewThe Sales Floor Department Supervisor is responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
What You Will Do
The Sales Floor Department Supervisor will provide resources and tools to support those directly helping customers provide the best service, assist with down stocking and area recovery, and monitor the use of store power equipment.
Why It Might Be a Fit
The ideal candidate will have experience in a retail environment, customer service, and providing direction or supervision to teams. They will also have experience working cross-functionally and using Microsoft Office Suite.
Requirements
- High School Diploma or equivalent
- 3 years of experience in a retail environment
- 1 year of experience in customer service
- 1 year of experience supporting the unique needs of Pro customers
- Experience providing direction or supervision to teams
- Experience supporting or participating in the process of training, mentoring and developing associates
- Experience working cross-functionally
- Experience using Microsoft Office Suite
- Ability to obtain sales related licensure or registration
Benefits
- Health, vision and dental insurance
- Life and Disability insurance
- Paid time off
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program
- Education support programs
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Annual bonuses
- Enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
- Grant awards
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